Shipping policy

At HappyTrinketHub, we work to prepare and ship your order as quickly as possible.

Orders are processed after payment has been successfully received. Processing times may vary depending on the product, order volume, and whether an item is made or prepared to order.

Shipping rates and available delivery options are shown during checkout. Estimated delivery dates are estimates only and may be affected by the shipping carrier, weather, holidays, incorrect addresses, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

Once an order has been transferred to the shipping carrier, HappyTrinketHub is not responsible for carrier delays. If your package appears lost or has not arrived within a reasonable period, please contact us and we will do our best to help you investigate the shipment.

If an order arrives damaged or you receive the wrong product, please contact us promptly with your order number and photographs of the item and packaging when possible.